How Long Does It Take to Hire a Maid in Singapore?
A clear breakdown of how long it usually takes to hire a maid in Singapore — from first enquiry to your helper arriving at your home — and what can make the process faster or slower for transfer helpers and new helpers from overseas.
At a glance
In general, transfer cases can be completed faster because the helper is already in Singapore, while overseas cases require extra time for work permit processing, travel and medical clearance.
This guide gives a realistic overview so you can plan ahead instead of waiting until the situation at home becomes urgent.
Typical timelines: transfer vs overseas helper
Every case is unique, but broadly:
-
Transfer helper (already in Singapore)
Faster in many cases, as there is no need for overseas travel. Timing depends heavily on:- Release date from current employer
- How quickly documents and insurance are prepared
- MOM’s processing and any required checks
-
New helper from overseas
Takes longer because it involves:- Selection and interview via video
- Overseas documentation and embassy requirements
- Flight booking and arrival procedures
- Medical checks and any mandatory programmes in Singapore
A well-prepared employer working with a digitalised, organised agency usually experiences a smoother and more predictable timeline.
Step-by-step: what happens and where time is spent
Understanding each stage helps you see where delays can happen and what you can control.
Clarifying your needs and budget
Before any paperwork, you will discuss your family profile with the agency:
- Children, infants or elderly at home
- Type of home and daily workload
- Preferred nationality and experience level
- Budget for salary, days off and agency fees
This stage can be quite fast if you are responsive and clear about your priorities.
Shortlisting and interviews
Your agency will propose suitable profiles and arrange interviews (in-person or video). The timing depends on:
- How quickly you review profiles
- Your availability for interviews
- Helpers’ availability (especially if they are still working)
Many employers prefer to speak with 2–3 shortlisted helpers before deciding.
Confirming the helper and job offer
Once you decide on a helper, the agency will:
- Confirm salary, rest days and duties with both parties
- Prepare and sign the employment contract
- Collect necessary documents from you for MOM submission
Delays at this stage usually happen when documents are incomplete or when terms are not aligned yet.
MOM application, insurance and security bond
Your agency will handle:
- Applying for the Work Permit
- Arranging maid insurance and personal accident cover
- Arranging the security bond (for non-Malaysian helpers)
Processing time can vary depending on MOM and whether any additional clarifications are required.
Release from current employer or arrival from overseas
For a transfer helper:
- Her release date must be agreed with her current employer.
- There may be notice periods or personal arrangements she needs to complete.
For an overseas helper:
- She needs to complete exit procedures in her home country.
- Flight bookings, transit rules and local regulations must be followed.
Arrival, medical checks and settling in
After arrival in Singapore, there may be:
- Required medical examinations
- Mandatory settling-in or orientation programmes (for certain helpers)
- Biometrics or card issuance steps for the Work Permit
Once these are done and all conditions are fulfilled, your helper can officially start work at your home.
What affects how long it takes?
Several practical factors can speed up or slow down the hiring process:
1. Type of helper: transfer vs overseas
Transfer helpers may be available sooner, but their release date still depends on their current employer’s situation. Overseas helpers require more steps and travel arrangements, so naturally it takes longer overall.
2. How quickly documents are provided
Delays often happen when supporting documents are missing or submitted late. Providing what your agency needs early in the process helps avoid unnecessary waiting.
3. Employer’s responsiveness
When employers respond quickly to messages, approve profiles promptly and confirm decisions clearly, the whole timeline becomes smoother.
4. Helper’s personal situation
Some helpers need time to:
- Finish existing contracts or notice periods
- Settle family matters at home
- Complete medical checks or documentation
Being aware of her situation helps you avoid last-minute surprises.
5. Public holidays and peak seasons
Around major holidays or peak travel periods, certain steps such as flight booking or processing can take longer due to higher demand.
How to speed up the hiring process
While no one can control every factor, there are practical steps you can take to help things move faster and more smoothly:
- Be clear about your requirements from the beginning so your agency can shortlist accurately.
- Book interviews quickly once you see promising profiles.
- Prepare required documents early (e.g. employer details, contact information, any supporting forms).
- Respond promptly to agency enquiries and approvals.
- Consider transfer helpers if your need is time-sensitive and your situation is suitable.
A transparent, well-organised agency will also keep you updated on each stage so you are not left guessing what is happening with your case.
